Good Customer Service Is Up to You
Ever hear of the Golden Rule? Well, the way you treat your co-workers, vendors, friends, and absolute strangers, all adds up your customer service score. And, having good customer service is key to being considered when the next big opportunity becomes available.
You may not realize it, but while you are evaluating all of these people, they are simultaneously tallying a subconscious customer service score on you. Each interaction you have with them either adds or subtracts from your score.
Read MoreYou Are a Business
Whether you know it or not, you’re a Business of One – even if you work for someone else from time to time. And, your company can have a great employee or a terrible one; it’s your choice. (Hint: I’m talking about YOU.)
In fact, many of the personal decisions we make on a daily basis correlate perfectly with the various departments in a business. The key difference is we don’t think of these personal decisions as core to the success and future well being of our own business (you and your household) like a traditional company does. But, we should.
Read More